Motor Vehicle Service Notification – Is It A Scam Or Legit?

Do you receive strange mails titled Motor vehicle service notifications? Sometimes, you might discard these letters without reading them because you do not understand what they mean.

If you are trying to understand everything about the Motor vehicle service notifications and how it relates to the well-being of your vehicle, then you are in the right place.

Everyone wants to get the best quality repair at the cheapest cost for vehicle repairs. What is the best way to get quality repair and still beat expenses if not by having a warranty from the manufacturer that covers all your repairs?

Before your warranty expires, you will receive this notification letter informing you to quickly update your warranty status to retain your legal warranty rights.

Some of the details you would see on the motor vehicle service notification include the make and model of your vehicle, your contact information, including your email address, and the vehicle’s service history.

You will also receive a postcard which will contain all the details of your car dealer-service contract. In addition, the postcard will reveal that it comes from either your dealers, extended warranty vendors, car manufacturers, or dealerships.

There are different postcards, and they each bear their unique seals and the department’s logo for motor vehicles.

It is always important that you scrutinize these messages irrespective of how authentic they appear. Your diligent examination of these sorts of messages might save you from landing on the web of fraudsters.

It would be safer if you also examined the postcard to make sure it’s from a registered factory or dealership.

You have all the right to choose if you want to extend the car’s warranty or not because, by law, you are still the owner of the vehicle.

In as much as the decision is yours to make, a wrong or unwise decision may affect your finances.

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How to Know if Motor Vehicle Service Notification Mail Is a Scam

Motor Vehicle Service Notification

It might be difficult to differentiate an original motor vehicle service notification from a fake, but here are tips that can help you tell whether or not it is a scam.

1. The Company Name

A fake notice will never bear the name of the company. If the notice doesn’t carry the name of any company, it is easier to figure out that it is a scam.

Any postcard or letter sent by the actual manufacturer will have the name of the dealership, its seal, and its logo.

To Further confirm the authenticity of such letters, you can compare the logo and name on your car’s service agreement to the one in the letter.

2. Fair Notice

To ensure the authenticity of the postcard, you should check out your car service contract and compare it with that of the card. All details must be the same, including the name, logo, seal, and toll-free number.

Carefully read through the letter conveniently and ensure that the letter or postcard isn’t from any other extended warranty provider but your own.

It must directly come from your manufacturer or dealer; if not, do not receive the letter. Most of these extended warranty providers are almost liquidated and are searching for a scapegoat.

If you ever fall victim to their scam, when it’s time to keep their end of the bargain, and they are called, they will deny ever having transactions with you.

Furthermore, you can also contact your dealer or manufacturer through the toll-free number on your car’s service agreement to confirm if they sent the postcard or letter.

If they confirm it wasn’t them that sent it, discard the letter.

3. Vehicle Service Agreement

Your car’s paperwork is very important and should be kept safe at all times. Do not lose it. These documents are gotten from your dealer or manufacturer, and they keep a record of import information about your vehicles, like the years and mileage.

Most dealerships grant five years or 50,000 miles guarantee. This deal means that the initial warranty will expire once the car is used for either five years or 50,000 miles. You can either decide to renew or end the warranty at this point.

Most vehicle owners usually cancel the vehicle warranty when the manufacturer warranty expires.

This gross action is due to the expensive nature of the extension contract. The warranty extension contract for the next five years might cost above 60% of the cost of purchasing the vehicle.

Even more shocking, the new extension contract does not cover any significant mechanical fault the car might have at that time.

Is Motor Vehicle Service Notification Scam?

Motor Vehicle Service Notification Scam

Most people see this Motor vehicle service notification as a scam. Sometimes they even go further to dissuade their friends and family from responding to the letter adequately, irrespective of that person’s choice.

However, the truth remains that certain companies that convey this letter are willing and able to offer a warranty sale for your vehicle only if you consent.

However, the warranty may not cover all the repairs they may mention in the tiny print on the document. Another scam scenario is when people get this postcard or letter about a car they owned some years back but is no longer theirs.

Not all extended warranty service providers are frauds, and the service shouldn’t be tagged as fraudulent. However, it is recommended that you be very cautious when dealing with these service providers.

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Which Red Flags indicate a Motor Vehicle Service Notification Scam?

Here are some red flags that help you to detect a motor vehicle service notification scam

1. Huge Account Activity

At the back of the vehicle maintenance service letter, there is an account activity consisting of unrealistic repairs, which sum up to thousands of dollars.

The notice will promise a free service for any of these repairs. You might not have done such repair before or even needed any. This kind of scenario is a huge red flag indicating the work of fraudsters.

2. Your Vehicle’s Mileage and Warranty Years Haven’t Exceeded

It’s also a scam if you receive a motor vehicle service notification that you need to renew or extend your vehicle’s warranty when your mileage is nowhere near 50,000 miles, or you haven’t even used the car for more than three years.

Without any doubt, you know that legally, your vehicle remains under the manufacturer’s warranty.

This notice is absurd as they know nothing about your car’s mileage or information. It is advisable to disregard the notice because it is simply a fraud.

3. Different Phone Numbers

A telephone number looks small, but it is important in matters like this. A real car dealer or manufacturer’s motor vehicle service notification for your vehicle will always have the same phone number on both your car documents and their official website.

To easily confirm the authenticity of the notice, you can call the number from the paper or the manufacturer’s toll-free number from their website and find out about the notice.

If the car manufacturer denies the existence of the notice, immediately get rid of the fraudulent letter or postcard you received.

4. Your Car Dealership Doesn’t Know About the Mail

You can also contact your dealer and inform them about the motor vehicle service notification. If the dealer denies knowledge of any postcard or letter, that means it is a scam.

However, Suppose the number you receive is the same as that from the official dealers’ website, and the dealer also accepts that they sent the notice. In that case, you may now carefully examine it well and extend the warranty if you wish to.

What to Do if You Receive a Motor Vehicle Service Notification

Motor Vehicle Service Notification

If you receive one of these motor vehicle service notification warranty extension notice letters, first locate the original contract for extended warranty and review it cautiously to confirm the dealer’s authenticity.

Contact the sender of the letter and confirm if they’re the ones who sent the letter. If they confirm their involvement, you can decide if you want to push forward with the warranty extension.

How to Avoid Vehicle Warranty Scams

There are several ways to avoid losing money to vehicle warranty scammers. Here are some of them

 1. Keep Your Personal Information Private

Never release your personal information to any unknown person or organization, especially your financial information.

Personal financial information such as the Social Security Number (SSN), credit card number, or bank account should always be kept safe. In addition, your Vehicle Identification Number or driver’s license number should also be kept secure.

2. Be a Skeptic

If you get a motor vehicle service notification or letter, don’t believe a word written on the document. These fake service providers make their letters look like the actual dealer or manufacturer sent them.

Even though they make it seem urgent with statements like “Notice of Interruption” and “Final Warrant Notice.”

Once you read such statements, do not fret. Once you call the provided number to confirm your status, they will use high-pressure techniques to coerce you to release personal information or make deposits.

3. Beware of Fast-Talking Telemarketers

Disregard any information you get about the expiration of your vehicle warranty. You must either verify your warranty status on your own or call the manufacturer.

Also, keep in mind that legitimate businesses allow their clients enough time to consider all available options. So beware of fast deal closers.

Related Questions – Motor Vehicle Service Notification

Are Our Motor Vehicle Service Notifications Legit?

Suppose the warranty of the factory still covers the car. Then the notice is not aware of your car information or miles covered. These types of notices are fraudulent; therefore, discard the message immediately.

What Is a Vehicle Alert Notice?

Car Alert notifications are sent via email to you and your dealer, which you signed up for Service Connect Communications. These notifications only appear when your vehicle is notified of a repair.

Why Am I Getting Mail About Car Warranty?

It is mostly a fraud. Do not give heed to any letter telling you that the warranty on your vehicle will soon expire and then an extension deal.

How to Report a Vehicle Service Notification Scam?

Dial 1-888-382-1222 to check the status or unsubscribe your number from the registry or visit DoNotCall.gov.

What Is a Service Contract on a Vehicle?

A service contract or extended warranty is a type of contract that covers specific car maintenance or repairs once the initial manufacturer’s or dealer’s warranty ends.

Conclusion: Motor Vehicle Service Notification Postcard

Once you get an A service notice, you have to be cautious, even though it is a letter that claims that the manufacturer’s warranty for your vehicle is about to expire.

The Motor Vehicle Notification you receive refers to the service contracts that car service providers issue.

However, these companies often deny coverage for most vital car repairs, and some have already disassociated themselves from any service to you.

So it would help if you were very cautious when dealing with these companies because almost every one of these companies does not provide fair coverage.

Scott Greene is a seasoned automotive technician for over 5 years and has been deep into advanced automotive diagnostics for a couple of years. He Loves writing about Automotive Diagnostics and Repair, Trouble codes, Buyer guides for various car parts and accessories, and lots more. 

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